Registrar Frequently Asked Questions

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How can I change my address?
Log into your My Portal account and click on the Self Service tab, then click on the Student tab. Next click on the Personal Information tab, which will list View Address and Phones and Update Address and Phones as well as other important items. It is important to keep your address and contact information up-to-date while you are enrolled at 91福利社. You should also keep your emergency contact information current. Students who don't have a current home address on file may have a hold on their records until an active address is provided. -
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How do I change my name?
Copies of your legal/court documents showing the name change need to be submitted to the Office of the Registrar in order to officially change your name at 91福利社. You can FAX, mail or bring them in person. Name changes must be completed before applying for graduation for diploma-ordering purposes.
In most cases, you must update your Social Security card before you request a change to your name on your 91福利社 records.
91福利社 students who are not employed by the 91福利社:
Present your new marriage license or court order to the Registrar's Office at 4001 W. McNichols Road, Student Union 114.Acceptable Documents to Support a Name Change
For U.S. citizens:
- Certified copy of a birth certificate.
- Consular report of birth abroad.
- Copy of a marriage license or divorce decree indicating restoration of previous name.
- Court-issued order of name change for any other reason.
- Certified copy of a birth certificate.
- Copy of a marriage license or divorce decree indicating restoration of previous name.
- Court-issued order of name change for any other reason.
- Undamaged passport with unexpired U.S. Visa.
91福利社 Employees
Present your new Social Security card to Human Resources, 2nd floor of the Fisher Administration Center, 313-993-1036.
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How can I obtain proof of enrollment for lenders, insurance purposes or for anyone (including my parents) who need proof that I am a student at 91福利社?
Log into your My Portal account and click on the Self Service tab. Next you will click on the Student tab and then click on the Student Records tab. Once you have clicked on the Student Records tab, you will see a link for the National Student Clearinghouse. Click on that link and a new browser window will open. Once that has been opened, check the option to obtain enrollment verification.
You can obtain an enrollment certificate for a specific semester or for your full history at 91福利社.
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How can I view my mid-term or final grades?
Log into your My Portal account and click on the Self Service tab then the Student tab. Next, click on the Student Records and then click on the link for Mid-Term or Final Grades. Not all faculty members submit mid-term grades in My Portal. Grades are only available online and paper copies of grades are not mailed. -
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What if all my final grades aren鈥檛 showing in My Portal?
Faculty members submit their final grades after the end of each course based on when the final exam takes place and when the deadline is for submission. Sometimes there are circumstances where final grades may be delayed. If you don't see all your grades, check back in My Portal again. During final exam week, grades are added once a day, and on the day grades are due, final grades are added throughout the day until they are all recorded. -
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How do I get a copy of my schedule?
Log into your My Portal account and click on the Self Service tab, and then click on the Student tab. You will then click on the Registration tab and then click on the link for Student Detail Schedule. Your schedule is available 24/7. It is strongly recommended to check your schedule before classes begin to view any changes that may have been updated since your registration — like instructor names, room assignments, etc. -
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How do I get a copy of my transcript?
You may place your transcript order online through the National Student Clearinghouse. To order online, go to
If you are unable to order online, you may also submit the transcript request form to us via mail or fax. Please review our Transcript page for more information.
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I need a copy of my official transcript with my degree/certificate earned showing. How does that happen?
Once final grade processing is completed at the end of each semester then college and schools begin the final degree certification process for degrees or certificates awarded that semester. This information is then sent to the Office of the Registrar to be added to individual student records. This process can take days or weeks after a semester has ended due to a variety of factors. Be assured that this is a priority for both college and school offices and the Office of the Registrar. Check your Academic History in My Portal to see if your degree has been added to your record, especially if you need to order an official transcript showing your degree completion. -
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Why can鈥檛 I register for my classes online?
Most programs require advisor approval before you can register. Contact your advisor regarding your ability to register. An advisor can release your advising hold once permission has been given for you to register for the upcoming semester. Online registration ends at midnight the night before the semester begins. Any add or drop transactions after the semester starts must be made on a paper form with appropriate signatures.
Unclassified, guest, consortium and high school students are not permitted to use My Portal for registration due to the specific circumstances regarding enrollment in those categories. Students in those classifications must submit their registration on a paper Advising and Registration/Change in Registration form (pdf) with appropriate signatures.
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I missed the Add/Drop deadline; can I still enroll or drop from a course?
The last day to add a class or drop a class without a "W" is listed in the Academic Calendar each semester. In addition, the Last Date to Withdraw with a "W" is listed on every course in the Schedule of Classes. Any late adds or late withdraws are considered on a case-by-case basis and require the permission of the associate dean or dean of the college/school that you are enrolled in using the Advising and Registration/Change in Registration form (pdf). - 听